Startup Generalist

Persona is the company top startups use to hire people from all around the world. Our vision is a future where each person can find the best role for them and companies can discover the world’s best talent. Founded by two Stanford University graduates, Persona works with the world’s fastest-growing technology startups. Our clients are funded by some of the world’s top investors, like Founders Fund, Sequoia Capital, and Andreessen Horowitz.

Persona is a talent agency that recruits, trains, and staffs talented remote professionals such as yourself. This is an opportunity to work closely with the future Googles, Facebooks, and Amazons of the world—building out their organizations and helping them reach the next level of success.

We support everyone we hire with training, mentoring, and technology resources so they are enabled to do their best and are as happy as possible in their roles. We have a large international team dedicated to supporting and taking care of new Persona team members, and our goal is to provide excellent long-term career opportunities for everyone who joins the team.

Who’s Building Persona?

We are a global team of passionate problem solvers who love to build new things and make our customers happy. Our team is made up of motivated, hard-working people spanning the globe, united by a culture of learning and continuous improvement.

What We’re Looking For

A highly organized Startup Generalist who can bring structure, momentum, and clear communication across a busy, multi-department environment. This role requires someone proactive, detail-driven, and capable of managing many moving parts while also providing executive support with strong judgment and follow-through.

Responsibilities

• Coordinate day-to-day activity across sales, installation, purchasing, service, vendors, and leadership; ensure details are tracked and jobs move forward smoothly.

• Maintain an operations dashboard that centralizes schedules, service issues, vendor updates, priorities, and job statuses.

• Support customer and franchise communication by triaging messages, responding when appropriate, and ensuring follow-through.

• Provide general administrative support, close loops across departments, and help standardize internal processes.

• Support the CEO with inbox triage, calendar management, deadline tracking, task prioritization, and communication preparation.

• Assist with travel coordination, light personal administrative tasks, and occasional home-related support.

• Provide basic bookkeeping support such as monthly reconciliations, tracking taxes, and simple financial organization.

Requirements

• 3-5 years proven experience as an Operations Specialist, Chief of Staff, Executive Assistant, or Startup Generalist role.

• Strong organizational and project coordination skills with the ability to manage multiple workstreams simultaneously.

• Proactive, resourceful, and comfortable working independently with minimal oversight.

• Excellent verbal and written communication, with the ability to work effectively across multiple departments and stakeholders.

• Tech-savvy and comfortable learning dashboards, spreadsheets, and project management tools.

• Customer service mindset and ability to ensure issues are followed through to completion.

• Basic familiarity with bookkeeping or willingness to learn.

What We Offer

• Best salaries in the industry

• Permanent ability to work from anywhere in the world

• Opportunities for growth and advancement

• A fast-paced and collaborative environment

• Warm and friendly company culture

• Full benefits

Benefits at Persona

• Health insurance

• Unlimited paid time off (paid sick and vacation leaves)

• Annual bonuses based on performance

• Monthly tech allowance

• Opportunity to be paid in your currency of choice

• Others depending on seniority

This is a full-time and long-term role, dedicated exclusively to serving one of our clients. We are looking for individuals who are ready to fully commit their time and energy to one company and grow and develop along with that company. All roles at Persona are 100% work-from-anywhere (work from home or wherever it suits you best). If this is your first time working for a U.S. company, that’s okay; we provide guidance and assistance getting set up as a remote professional. Once hired, we will carefully match you to a client company of ours that perfectly suits your career background, skills, and goals.

In case you or any exceptional people you know are exploring other roles, our rapidly growing company is also looking for new team members with backgrounds in administration, bookkeeping, accounting, finance, project management, operations, recruiting, human resources, content writing, social media management, research, executive assistance, customer service, customer support, technical support, data management, video editing, sales, account management, marketing, and design.

Visit our website for more information: https://www.personatalent.com/