Senior Technical Project Manager

Persona is a recruiting and staffing company that hires exceptional people from 98 countries into full-time, long-term remote roles with the most ambitious companies on earth.

Our clients include Fortune 500 enterprises, fast-growing startups backed by Sequoia, Founders Fund, and Andreessen Horowitz, and high-performing companies of every size in between. We offer roles in project management, operations, finance, design, marketing, customer success, and more. Every hire is for a specific open position: one person, one dedicated client, built to last.

Every offer we make is for an open role with a single client — the kind of role that's almost impossible to find on your own: industry-leading pay set against your experience and skill, real career growth, and a stable seat at a serious company, working from home, anywhere in the world.

Persona was founded in 2018 by two Stanford graduates on a simple idea: talent is everywhere, but opportunity isn't. By recruiting globally for specific client roles, we've grown into one of the fastest-growing companies in the global staffing industry. Every applicant goes through the same steps, and each one is designed to let you show what you can actually do.

We hire people who care about the craft of their work, take ownership without being asked, and want to build a career rather than just hold a job. If that's you, and one of our open roles fits, we'd like to meet you.

Role Summary

We're hiring a Senior Technical Project Manager to own the end-to-end delivery of AI-driven implementations for enterprise customers. This role works at the intersection of customers, engineers, and technical systems, translating requirements into execution. Strong ownership, technical fluency (APIs, integrations, system workflows), and enterprise stakeholder management are essential.

Key Responsibilities

• Own project delivery from initial scoping through production deployment for complex technical implementations

• Serve as primary point of contact for customers during implementation; align on goals, timelines, and success criteria

• Manage timelines, milestones, and deliverables with focus on on-time, production-ready outcomes

• Proactively identify risks, blockers, and dependencies; drive resolution across stakeholders

• Coordinate closely with engineering teams to scope feasibility, plan implementation, and ensure smooth handoffs

• Translate customer requirements into clear technical context; bridge business and engineering

• Review technical documentation, APIs, and integrations; support troubleshooting as needed

• Run executive status updates and risk-register reviews with enterprise stakeholders

Required Qualifications

• 3+ years of experience as a Technical Project Manager, Technical Delivery Manager, or similar

• Experience managing complex technical or software implementation projects from start to finish

• Comfort with technical concepts: APIs, integrations, system workflows

• Ability to read and understand technical documentation; communicate effectively with engineers

• Strong written and verbal communication with confidence working directly with enterprise stakeholders

• Proven ability to manage multiple projects, prioritize, and keep work moving through ambiguity

• High level of ownership, accountability, and follow-through in remote settings

• Ability to work U.S. business hours (PT, CT, or ET)

• Fully fluent in English

• Ability to commit long-term and full-time

Preferred Qualifications

• Experience with AI, machine learning, or automation-related implementations

• Exposure to voice technology, conversational AI, or contact center platforms

• Background working with enterprise customers or B2B SaaS products

• PMP, CSM, or SAFe certification

Tools & Technologies

• Jira, Linear, Asana, Notion, Confluence, Postman, GitHub or GitLab, Slack, Zoom, Loom, Google Workspace; APIs and integration patterns

Core Competencies

• High-ownership operator across customer + engineering

• Technically fluent without being an engineer

• Calm under enterprise stakeholder pressure

• Excellent written and verbal communicator

• Detail-driven across milestones and risk

What We Offer

• Best salaries in the industry

• Work from anywhere permanently

• Opportunities for growth and advancement

• A fast-paced and collaborative environment

• A warm, people-first company culture

• Get paid in your currency of choice

• Full benefits

This is a full-time, long-term remote position dedicated to one client company. Persona provides onboarding and ongoing employment support for this position.