Executive Operations Manager

Persona is the company top startups use to hire people from all around the world. Our vision is a future where each person can find the best role for them and companies can discover the world’s best talent. Founded by two Stanford University graduates, Persona works with the world’s fastest-growing technology startups. Our clients are funded by some of the world’s top investors, like Founders Fund, Sequoia Capital, and Andreessen Horowitz.

Persona is a talent agency that recruits, trains, and staffs talented remote professionals such as yourself. This is an opportunity to work closely with the future Googles, Facebooks, and Amazons of the world—building out their organizations and helping them reach the next level of success.

We support everyone we hire with training, mentoring, and technology resources so they are enabled to do their best and are as happy as possible in their roles. We have a large international team dedicated to supporting and taking care of new Persona team members, and our goal is to provide excellent long-term career opportunities for everyone who joins the team.

Who’s Building Persona?

We are a global team of passionate problem solvers who love to build new things and make our customers happy. Our team is made up of motivated, hard-working people spanning the globe, united by a culture of learning and continuous improvement.

What We’re Looking For

We are looking for a highly detail-oriented Executive Operations Manager to serve as the operational right hand to the CEO across marketing, retail sales execution, and executive administration. This role blends strategic coordination with hands-on execution. The ideal candidate is equally comfortable trafficking marketing initiatives across multiple stakeholders as they are booking travel and managing billing details with precision.

This is a high-trust, high-visibility role that requires discretion, structure, and exceptional follow-through.

Responsibilities

Marketing Operations & Storytelling Alignment

• Traffic marketing initiatives across PR, social media, CRM, wholesale, and agency partners

• Maintain a master marketing calendar and launch tracker

• Ensure alignment across messaging, campaign timelines, and deliverables

• Prepare concise executive summaries for CEO review

• Convert strategic direction into clear briefs for internal and external partners

• Track campaign KPIs and ensure reporting is delivered on time

• Identify gaps, overlaps, or inconsistencies in brand storytelling

Retail Sales & Order Management (US Market)

• Manage incoming retailer orders from national and independent accounts

• Oversee EDI systems and retailer portals

• Coordinate invoicing and ensure billing accuracy

• Track payment timelines and follow up on receivables

• Liaise with fulfillment partners to confirm shipment timelines

• Maintain retailer documentation and compliance requirements

• Prepare sell-through and retail performance summaries

Financial & Billing Administration

• Track agency invoices and marketing-related expenses

• Coordinate with accounting on payments and documentation

• Monitor marketing spend against budget allocations

• Maintain organized financial documentation and records

Executive Support

• Manage CEO calendar and scheduling

• Book travel, flights, hotels, and transportation

• Prepare meeting agendas and post-meeting summaries

• Organize digital files and documentation systems

• Support day-to-day administrative needs

Qualifications

• 4 to 8 years in operations, marketing operations, sales operations, or executive support

• Experience managing EDI systems and retailer invoicing strongly preferred

• Strong project management skills

• Excellent written communication and executive summary capabilities

• Advanced organization and attention to detail

• Experience working with agencies or cross-functional marketing teams

• Fully fluent in English

• Ability to commit long-term and full-time

• This position is for serious, career-oriented candidates

What We Offer

• Best salaries in the industry

• Permanent ability to work from anywhere in the world

• Opportunities for growth and advancement

• A fast-paced and collaborative environment

• Warm and friendly company culture

• Full benefits

Benefits at Persona

• Health insurance

• Unlimited paid time off (paid sick and vacation leaves)

• Annual bonuses based on performance

• Monthly tech allowance

• Opportunity to be paid in your currency of choice

• Others depending on seniority

This is a full-time and long-term role, dedicated exclusively to serving one of our clients. We are looking for individuals who are ready to fully commit their time and energy to one company and grow and develop along with that company. All roles at Persona are 100% work-from-anywhere (work from home or wherever it suits you best). If this is your first time working for a U.S. company, that’s okay; we provide guidance and assistance getting set up as a remote professional. Once hired, we will carefully match you to a client company of ours that perfectly suits your career background, skills, and goals.

In case you or any exceptional people you know are exploring other roles, our rapidly growing company is also looking for new team members with backgrounds in administration, bookkeeping, accounting, finance, project management, operations, recruiting, human resources, content writing, social media management, research, executive assistance, customer service, customer support, technical support, data management, video editing, sales, account management, marketing, and design.

Visit our website for more information: https://www.personatalent.com/