Chief of Staff

Persona is a recruiting and staffing company that hires exceptional people from 98 countries into full-time, long-term remote roles with the most ambitious companies on earth.

Our clients include Fortune 500 enterprises, fast-growing startups backed by Sequoia, Founders Fund, and Andreessen Horowitz, and high-performing companies of every size in between. We offer roles in project management, operations, finance, design, marketing, customer success, and more. Every hire is for a specific open position: one person, one dedicated client, built to last.

Every offer we make is for an open role with a single client — the kind of role that’s almost impossible to find on your own: industry-leading pay set against your experience and skill, real career growth, and a stable seat at a serious company, working from home, anywhere in the world.

Persona was founded in 2018 by two Stanford graduates on a simple idea: talent is everywhere, but opportunity isn’t. By recruiting globally for specific client roles, we’ve grown into one of the fastest-growing companies in the global staffing industry. Every applicant goes through the same steps, and each one is designed to let you show what you can actually do.

We hire people who care about the craft of their work, take ownership without being asked, and want to build a career rather than just hold a job. If that’s you, and one of our open roles fits, we’d like to meet you.

Role Summary

We are hiring a highly capable Chief of Staff to work closely with senior leadership across strategy, business operations, and team execution. This role will help translate leadership priorities into clear plans, coordinate important initiatives across teams, and keep key projects and commitments moving forward. You will combine strategic thinking with hands-on execution, helping identify operational gaps, improve processes, and ensure teams have the clarity and support needed to execute effectively. The role is available to candidates based in the Philippines, Southeast Asia, or Latin America.

Key Responsibilities

• Partner closely with senior leadership to organize strategic priorities, initiatives, decisions, and follow-ups.

• Translate leadership goals into clear action plans, timelines, owners, and measurable next steps.

• Coordinate cross-functional projects and priorities, keeping teams aligned and ensuring important deliverables stay on track.

• Monitor ongoing initiatives, identify bottlenecks or risks, and proactively follow up to keep work moving.

• Research business questions, prepare summaries and presentations, and organize information to support leadership decision-making.

• Identify opportunities to improve internal processes, workflows, documentation, and team operating practices.

• Serve as a central point of coordination between leadership and internal teams, helping ensure priorities and expectations are clearly understood.

• Support team meetings and planning sessions by preparing materials, documenting decisions, and tracking action items through completion.

• Step into operational problems, investigate root causes, and help develop practical solutions.

• Maintain clear visibility into important projects, commitments, and open issues across the organization.

• Support executive operations, including scheduling, documentation, communications, and other priorities as needed.

• Handle sensitive business and leadership information with sound judgment, discretion, and confidentiality.

Required Qualifications

• Experience in a Chief of Staff, Executive Assistant, business operations, project coordination, or closely related role with significant responsibility.

• Experience working closely with senior executives, founders, or leadership teams.

• Strong ability to translate broad priorities into organized plans and actionable next steps.

• Experience coordinating multiple projects, priorities, or stakeholders simultaneously.

• Strong organizational skills and consistent follow-through across competing priorities.

• Ability to identify problems independently, exercise sound judgment, and take ownership of solutions.

• Strong written and verbal communication skills, with the ability to communicate clearly with both leadership and team members.

• Comfortable working in a fast-moving environment where priorities may change and not every process is already defined.

• Strong attention to detail and ability to manage sensitive or confidential information appropriately.

• Must be based in the Philippines, Southeast Asia, or Latin America.

• Fully fluent in English.

• Ability to commit long-term and full-time.

Preferred Qualifications

• Previous experience directly supporting a CEO, founder, or senior executive.

• Experience in a Chief of Staff or strategic operations capacity.

• Experience coordinating cross-functional teams or company-wide initiatives.

• Experience improving internal processes, workflows, or operating systems.

• Experience working in a growing or fast-changing company.

• Tech-savvy and comfortable learning new business, productivity, project management, and AI-enabled tools quickly.

• Experience supporting B2B clients, external stakeholders, or complex business relationships.

Tools & Technologies

• Notion, Airtable, Asana, ClickUp, Google Workspace, Slack, Loom, Calendly, Zapier or Make, QuickBooks, ChatGPT or Claude

Core Competencies

• Strategic thinker who can connect leadership priorities to practical execution and measurable next steps

• Highly organized operator who can maintain visibility across multiple projects, stakeholders, and competing priorities

• Proactive problem-solver who identifies gaps early and takes ownership of resolving them

• Trusted executive partner who exercises sound judgment, discretion, and confidentiality

• Clear communicator who can turn complex information into concise updates, decisions, and action items

• Cross-functional coordinator who keeps teams aligned, follows through on commitments, and removes operational friction

• Adaptable operator who remains effective when priorities shift and processes are still being built

• Continuous improver who looks for practical ways to strengthen workflows, team effectiveness, and business operations

What We Offer

• Best salaries in the industry

• work remotely from the location specified for this role permanently

• Opportunities for growth and advancement

• A fast-paced and collaborative environment

• A warm, people-first company culture

• Get paid in your currency of choice

• Full benefits

This is a full-time, long-term remote position dedicated to one client company. Persona provides onboarding and ongoing employment support for this position.